UT LIFESTAR crew members are experienced nurses and paramedics who are highly-trained in flight physiology, pharmacology in addition to advanced cardiac, neurological and trauma life support. While in-flight, crews have the ability to administer emergency medications, perform 12-lead electrocardiograms and interpret blood chemistries.
Our flight program is also unique in that all aircraft are equipped with emergency release blood which can be administered to a patient if needed in an emergent situation. UT LIFESTAR’s registered nurse and flight paramedic teams represent decades of trauma and emergency medical experience.
Flight Crew
UT LIFESTAR has transported more than 50,000 patients to hospitals in the East Tennessee region. With five strategically located bases, and helicopters operating 24/7, it brings the hospital to you. The organization has kept an accident-free safety record since its inception in 1984.
Leadership Team
The leadership team is responsible for the strategic planning, advocacy and outreach of the organization. They are dedicated to providing excellent care at all levels of the UT LIFESTAR experience.
In addition to overseeing the aeromedical services, the Senior VP also administers the Senior VP also administers Emergency, Trauma and Critical Care Services.
Administrative Information
To reach our offices during business hours, or to schedule a non-emergency flight, contact us at:
Administrative Office: 865-305-9112
Program director, Phyllis Walker, and other administrative staff
Billing Inquiries: 417-257-1665
Tim Taylor, communications supervisor: 865-305-6965
J.R. Gore, Public Relations and Outreach Education: 865-305-9480
Terry Neal, regional operations manager: 865-305-9109
Susan Toberman, clinical nurse specialist: 865-305-9104
Jeff Gregory, regional business development: 865-305-9153
Christopher Brooks, MD, medical director: 865-305-9103
Communications Center
UT LIFESTAR operates a state-designated Regional Medical Communications Center at the medical center. This communications center gives patients access to transport-experienced paramedics and access to all Knoxville patient transfer centers. Cutting-edge dispatch software gives teams immediate access to destinations and transfer information.
The center stays in constant contact with aircraft via radio and satellite phone. They also offer real-time tracking of every aircraft and patient, from departure to landing.