In the interest of team member and patient safety, please avoid visiting or accompanying a patient if you are experiencing symptoms of illness. We ask that you wash your hands or use hand sanitizer when entering or leaving a patient’s room. Thank you for helping us protect our patients and team members. If you are experiencing a fever, rash, diarrhea, vomiting, cold or any recent exposure to a disease you could pass to a patient, you may not visit patient care floors.
Visiting Hours and Restrictions

Visitors Experiencing Symptoms
Visitors can help to lift a patient’s spirits and speed recovery, but hospitalized patients also need plenty of rest. We encourage visitors to observe the guidelines of specific patient care areas. Questions can be directed to the unit’s nurse manager.
General visiting hours: 10 am - 8:30 pm
Surgery Waiting Lounge Hours (Effective September 1, 2023):
Inpatient and Cardiovascular Intensive Care Unit (CVICU): Monday - Friday, 5 am - 10 pm | Saturday & Sunday, 7 am - 3:30 pm
Outpatient: Monday - Friday, 5 am - 4:30 pm
Masking Update (April 3, 2025)
Please mask when visiting The University of Tennessee Medical Center if you:
- are experiencing cold, flu or COVID-19 symptoms such as fever, cough, congestion, body aches or sore throat.
Intensive Care Units
- Two visitors aged 16 or older, 9 am -10 pm
Center for Women & Infants
- Neonatal Intensive Care Unit (NICU) — Two visitors, parents or grandparents only; one visitor must be the parent
- Labor & Delivery — Three visitors (aged 16 or older), plus a doula. Only one visitor during triage, Cesarean section or recovery from surgery
- Mother/Baby (3 Heart), Gynecology/Postpartum (4 East) — Four visitors; children aged two or older allowed
Cancer Institute
Hospitalized Patients — Two designated visitors aged 16 or older; only one designated visitor at a time
Outpatient Chemo Infusion, Radiation Therapy & Mammogram Appointments — One visitor aged 16 or older
Outpatient Physician Appointments — Two visitors aged 16 or older